Capital One said an unspecified technical issue was hampering customer account access, as some users reported issues with direct deposits.

In response to complaints on social media platform X, a Capital One representative said the bank was experiencing a ‘tech outage’ that was affecting ‘a variety of functions,’ with no timetable for a restoration of services.

Later on Thursday, the company put out an official statement on X about the problem.

‘We are experiencing a technical issue with a third-party vendor that is temporarily impacting some account services, deposits, and payment processing for portions of our consumer, small business, and commercial bank,’ it said.

According to Downdetector.com, which tracks reports of user complaints about digital services, the issues began around 6 a.m. ET Thursday, with some 2,000 reports observed.

The site indicated the frequency of reports had started leveling off around 9 a.m.

A bank spokesperson did not immediately respond to a request for comment from NBC News.

The issues at Capital One come a day after Citibank acknowledged a problem affecting customers’ ability to access their accounts from mobile devices, as well as an apparent issue related to fraud alerts. While the mobile access issue appeared to have been resolved, a Citi rep said on X on Thursday it was still working to fix the fraud-alert item.

Earlier this month, the Consumer Financial Protection Bureau sued Capital One, alleging it misled customers about its savings-account offerings. Capital One has denied the allegations.

This is a developing story. Check back for updates.

JPMorgan Chase on Wednesday posted record quarterly and annual earnings and revenue, reinforcing the company’s status as the biggest and most profitable bank in U.S. history.

Here’s what the company reported:

The bank said profit rose 50% to $14 billion in the fourth quarter as noninterest expenses fell 7% from a year earlier, when the firm had a $2.9 billion FDIC assessment tied to regional bank failures.

Revenue climbed 10% to $43.74 billion, helped by Wall Street operations and better-than-expected net interest income of $23.47 billion, exceeding the StreetAccount estimate by almost $400 million.

Shares of the bank rose 1.1% in morning trading.

JPMorgan was already the biggest American bank by assets when it won an auction to take over First Republic out of Federal Deposit Insurance Corp. receivership in 2023. So while it paid the largest FDIC assessment among its peers a year ago to shore up the deposit insurance fund, it was also a major winner from the regional banking crisis, gaining even more deposits and assets in the tumult.

Fixed income trading revenue jumped 20% to $5 billion, topping the $4.42 billion StreetAcount estimate on rising credit and currency results. Equities revenue climbed 22% to $2 billion, missing the $2.37 billion estimate and underperforming the firm’s rivals at Goldman Sachs.

Investment banking fees jumped 49% to $2.48 billion, topping the $2.39 billion estimate.

CEO Jamie Dimon said in the release that the economy was “resilient,” buoyed by low unemployment and healthy consumer spending, as well as optimism for the Trump administration’s pro-growth agenda.

“However, two significant risks remain,” Dimon said. “Ongoing and future spending requirements will likely be inflationary, and therefore, inflation may persist for some time. Additionally, geopolitical conditions remain the most dangerous and complicated since World War II. As always, we hope for the best but prepare the firm for a wide range of scenarios.”

On a call with reporters, CFO Jeremy Barnum said that net interest income for 2025 would be about $94 billion.

Banks ended the year with several reasons to be bullish: Wall Street activity has picked up at the same time that Main Street consumers remain resilient, while the election victory of Donald Trump has led to hopes of regulatory relief.

While the business is thriving, analysts will likely ask Dimon about his succession planning after his No. 2 executive, Daniel Pinto, said he was stepping down as chief operating officer in June. Dimon signaled last year that he was likely to step down as CEO within five years.

Another question is how the changing outlook for Federal Reserve rate cuts will impact the bank across its sweeping operations. While Fed officials expect two more cuts this year, economic indicators could cause them to pause.

Finally, analysts may press JPMorgan on what it intends to do with a possible windfall of capital if Trump regulators present a gentler version of the Basel 3 Endgame, as potential nominees have supported. Dimon said last May that share buybacks would be muted because the stock was expensive, but they’ve only climbed since.

Besides JPMorgan, Goldman Sachs, Wells Fargo and Citigroup are also out with quarterly and full-year results Wednesday, while Bank of America and Morgan Stanley are due to report Thursday.

Foul-mouthed superheroes and family-friendly fare propped up the domestic box office during the final months of 2024.

Full-year ticket sales were down just 3.4% from 2023, reaching $8.74 billion, a far cry from the nearly 27% shortage seen at the midway point of 2024.

The combination of Disney and Marvel’s “Deadpool & Wolverine,” Pixar’s “Inside Out 2,” Disney Animation’s “Moana 2” and Universal’s “Wicked,” all of which were released after June, buoyed ticket sales and turned a billion-dollar deficit into just $300 million, according to data from Comscore.

“While 2024 was one of the most challenging ever for theatres, the massive comeback that began in June due to the residual impact of the strikes and resultant production delays that threw the release slate into disarray in the early part of the year is nothing short of remarkable,” said Paul Dergarabedian, senior media analyst at Comscore.

Box-office analysts had predicted the 2024 box office would lag significantly behind the $9 billion tallied in 2023. After all, the production calendar was disrupted by dual Hollywood labor strikes the year prior, postponing major blockbuster releases into the second half of 2024. Some were even delayed until 2025 and 2026.

“Expectations entering the year were saddled with the weight of release delays caused by industry strikes, on top of the ongoing adjustment to modern consumer habits that have taken hold in a world of shorter theatrical windows and increased demand for state-of-the-art experiences inside cinemas themselves,” said Shawn Robbins, director of analytics at Fandango and founder of Box Office Theory.

The first-half ticket sales slump was a disappointment after the box office had seen steady annual growth in the wake of the pandemic. However, industry analysts foresee a rebound in 2025 and the potential to break the $10 billion mark in 2026.

The next two years are stacked with blockbuster franchises and films tied to popular, existing intellectual property. And while there has been some worry that the industry had become too inundated with licensed material, particularly in the superhero genre, 2024 has proven that audiences will still come out in droves for these films.

In fact, all of the top 10 highest-grossing films of 2024 were from major film franchises or tied to popular IP. And that’s a good sign, considering 2025 and 2026 are set to be packed with big titles.

“The year will see a resumption of a franchise-heavy-driven lineup,” wrote Eric Handler, managing director at Roth MKM, in a recent research note. “Vying for the highest-grossing movies of the year should be ‘Avatar: Fire and Ash,’ ‘Jurassic World: Rebirth’ and ‘Wicked: For Good,’ all of which should be able to surpass $400 [million].”

Disney, in particular, benefited from franchise films in 2024. The company is responsible for three of the four top-grossing films of the year — Pixar’s “Inside Out 2,” Marvel’s “Deadpool & Wolverine” and Disney Animation’s “Moana 2.”

“Inside Out 2” jump-started the box office, taking in more than $650 million domestically and becoming the first film since Warner Bros.′ “Barbie” to top $1 billion at the global box office.

Joy and Anxiety in a scene from ‘Inside Out 2.’ Disney

This was an import win for Disney’s Pixar animation hub. A once prolifically successful studio, Pixar has suffered at the box office in the wake of the pandemic. Much of its difficulties have come, in part, because Disney opted to debut a handful of animated features directly on streaming service Disney+ during theatrical closures and even once cinemas had reopened.

As a result, prior to “Inside Out 2,” no Disney animated feature from Pixar or its Walt Disney Animation studio had generated more than $480 million at the global box office since 2019. “Inside Out 2″ ultimately became the highest-grossing film of 2024.

The second-highest was Disney’s first-ever R-rated Marvel feature. “Deadpool & Wolverine” hit theaters in July and quickly earned the record for the highest debut of an R-rated film ever. It went on to top $1 billion at the global box office, the only R-rated film other than Warner Bros.′ “Joker” to do so, and also became the highest-grossing R-rated film of all time.

“Deadpool & Wolverine” brought a much-needed boost to the Marvel Cinematic Universe, which has struggled with consistency at the box office in the wake of the record-shattering “Avengers: Endgame” in 2019.

Handler said the superhero genre is seeking “a bit of redemption,” noting that Marvel has three major releases in 2025: “Captain America: Brave New World,” “Thunderbolts*” and “The Fantastic Four: First Steps.”

Warner Bros. will also debut its first film under James Gunn and Peter Safran, its new heads of the DC Studio. All eyes will be on “Superman: Legacy,” especially after the woeful box office of “Joker: Folie a Deux.”

Disney also had “Moana 2,” the fourth-highest-grossing film of the year. It arrived at Thanksgiving, shattering the record for the highest-opening film during that five-day holiday period with $221 million in domestic ticket sales. It went on to snag $404 million domestically and over $900 million globally.

Together, these films alongside other theatrical releases helped Disney reach more than $2.2 billion at the domestic box office last year, accounting for about 25% of the industry’s total haul.

Universal, fueled by “Wicked,” “Despicable Me 4,” “Twisters” and “Kung Fu Panda 4″ represented 21.6% of the total market share with $1.8 billion in box-office receipts for the year. “Wicked” was the third-highest-grossing film of 2024, collecting $432 million domestically and breaking the curse of movie musicals at the box office. It also became the highest debut of a Broadway adaptation in cinematic history.

Warner Bros. tallied $1.19 billion, or 13.7% market share. Sony snared $1 billion, or 11.5%, and Paramount rounded out the top five with $880 million, or 10%.

“The late year ’24 moviegoing rally has set up a solid 2025 for movie theatres,” Dergarabedian said. ”[G]iven the more stable calendar with a more orderly cadence, frequency and importantly a greater number of wide release films … the resultant momentum will virtually guarantee even bigger results for theatrical exhibition this year.”

Disclosure: Comcast is the parent company of NBCUniversal and CNBC. NBCUniversal is the distributor of “Wicked,” “Despicable Me 4,” “Twisters” and “Kung Fu Panda 4,” and the owner of Fandango.

The election of Donald Trump in November and a swing back to Republican power in Washington is already starting to make an impact in the business world, according to Goldman Sachs CEO David Solomon.

The bank executive said on a conference call Wednesday that other CEOs are feeling better about the direction of the economy and their businesses since the presidential election, even though Trump has yet to take office.

“There has been a meaningful shift in CEO confidence, particularly following the results of the U.S. election,” Solomon said, according to a transcript from FactSet.

“Additionally, there is a significant backlog from sponsors and an overall increased appetite for dealmaking supported by an improving regulatory backdrop,” he continued.

The comments line up with some survey data that suggests renewed confidence among business leaders. The latest Chicago Fed Survey of Economic Conditions showed an improved outlook for the next 12 months. The NFIB Small Business Optimism Index rose to its highest level since October 2018 in December.

To be sure, executives on JPMorgan Chase’s earnings call said that the optimism among business leaders has not yet resulted in loan growth, according to a FactSet transcript.

Stocks rose sharply in the immediate aftermath of Trump’s win, as investors cheered the prospect of lower taxes and fewer regulations. However, many of those gains have since disappeared, in part due to a recent rise in interest rates.

Trump, who is set to return to the White House on Monday, is seen as broadly more business-friendly than outgoing President Joe Biden. During his campaign, Trump floated lowering taxes and reducing regulation, including around energy. However, his proposed tariffs have made some investors and business leaders nervous about the potential for higher prices and a disruptive trade war.

Solomon’s comments came on a conference call discussing Goldman’s fourth-quarter results. The bank beat estimates on the top and bottom lines for the period, with its profit roughly doubling year over year.

Meta is set to cut about 5% of its workforce, focusing on the company’s lowest-performing staffers, CNBC confirmed Tuesday.

CEO Mark Zuckerberg informed employees about the decision to “move out low performers faster” in a memo posted on the company’s internal Workplace forum on Tuesday. Zuckerberg told employees 2025 will “be an intense year.”

The company specified that it is “exiting approximately 5% of our lowest performers” in a separate message posted by a company director. Meta has more than 72,000 employees, according to its most recent quarterly report.

Meta said employees affected by the layoffs will be notified by Feb. 10 and receive severance in line with what the company has provided previously. The cuts represent Meta’s largest layoffs since it eliminated 21,000 jobs, or nearly a quarter of its workforce, in 2022 and 2023.

Bloomberg was first to report the cuts, citing an internal memo.

The move follows several major operational changes within Meta aimed at building closer ties with President-elect Donald Trump.

Last week, Zuckerberg announced Meta would end its third-party fact-checking program in favor of a “Community Notes” model used on Elon Musk’s platform X, where individual users provide more context to posts.

“The recent elections also feel like a cultural tipping point towards once again prioritizing speech, so we’re going to get back to our roots and focus on reducing mistakes, simplifying our polices and restoring free expression on our platforms,” Zuckerberg said in a video announcement.

Below is Zuckeberg’s internal memo, which CNBC obtained.

Meta is working on building some of the most important technologies of the world. AI, glasses as the next computing platform and the future of social media. This is going to be an intense year, and I want to make sure we have the best people on our teams.

I’ve decided to raise the bar on performance management and move out low performers faster. We typically manage out people who aren’t meeting expectations over the course of a year, but now we’re going to do more extensive performance-based cuts during this cycle, with the intention of back filling these roles in 2025. We won’t manage out everyone who didn’t meet expectations for the last period if we’re optimistic about their future performance, and for those we do let go, we’ll provide generous severance in line with what we provided with previous cuts.

We’ll follow up with more guidance for managers ahead of calibrations. People who are impacted will be notified on February 10 or later for those outside the U.S.

Government inspectors documented unsanitary conditions at several Boar’s Head deli meat plants, not just the factory that was shut down last year after a deadly outbreak of listeria poisoning, federal records show.

Newly released reports from Boar’s Head plants in New Castle, Indiana; Forrest City, Arkansas; and Petersburg, Virginia, described multiple instances of meat and fat residue left on equipment and walls, dripping condensation falling on food, mold, insects and other problems dating back roughly six years. Last May, one inspector documented “general filth” in a room at the Indiana plant.

The U.S. Agriculture Department released the inspection records in response to Freedom of Information Act requests from The Associated Press and other news organizations.

The problems documented at the three factories echo some of the violations found at the Jarratt, Virginia, plant linked to the food poisoning outbreak. The newly released reports describe:

Boar’s Head officials said in an email Monday that the violations documented in the three factories “do not meet our high standards.” The company’s remaining plants continue to operate under normal USDA oversight, they added. The Sarasota, Florida-based company has marketed itself for decades as a premier provider of deli meats and cheeses, advertising “excellence that stands apart in every bite.”

Records from a fourth Boar’s Head plant in New Holland, Michigan, do not show similar problems.

Boar’s Head stopped making liverwurst and shuttered its Jarratt, Virginia, plant in September after listeria poisoning tied to the product sickened more than 60 people in 19 states, including 10 who died.

Health officials in Maryland initially discovered listeria contamination in a package of unopened liverwurst. The company recalled more than 7 million pounds of ready-to-eat deli meat and poultry sold nationwide. About 2.6 million pounds was eventually recovered, according to the Agriculture Department’s Food Safety and Inspection Service.

The conditions revealed at the other Boar’s Head plants are “really concerning,” said Thomas Gremillion, director of food policy at the Consumer Federation of America, a nonprofit advocacy group.

“It’s reasonable for some people to decide they don’t want to eat deli meat,” he said. “Companies like Boar’s Head, they should have to earn consumers’ trust.”

Boar’s Head faces multiple lawsuits connected to the outbreak.

“This makes me extremely angry and sad,” said Garett Dorman, whose mother, Linda Dorman, 73, of Oxford, Pennsylvania, died in July after eating Boar’s Head liverwurst. She had cancer, and liverwurst was one of the few foods she would eat, he said. He is suing the company, according to court documents filed by Marler Clark, a Seattle law firm.

“I believe Boar’s Head needs to completely revamp their program at all of their facilities,” Dorman said in an email. “Boar’s Head needs to put the welfare of people as their highest priority.”

Lawmakers including Sen. Richard Blumenthal and Rep. Rosa DeLauro have sharply criticized USDA officials for not taking stronger action against the company, despite documentation of repeated problems. The USDA inspector general is reviewing the agency’s handling of the situation. The U.S. Department of Justice is investigating whether criminal charges are warranted.

“The new records released by FSIS should be considered by the DOJ, especially as they potentially point to a wider, systemic problem,” the lawmakers said in a statement. “These reports make clear that there is a culture of noncompliance of critical safety and sanitary protocols.”

In a report released Friday, USDA officials said “inadequate sanitation practices” contributed to the outbreak. Product residue, condensation and structural problem in the buildings were key factors, the agency found. State inspectors working in partnership with USDA had documented mold, insects, liquid dripping from ceilings, and meat and fat residue on walls, floors and equipment, the AP previously reported.

USDA officials have promised new measures to control listeria in plants that make ready-to-eat foods, including broader testing, updated training and tools, increased inspections, more food safety reviews and stronger oversight of state inspectors who act on behalf of the agency.

Boar’s Head is hiring a “food safety culture manager,” according to Frank Yiannas, a former official at the U.S. Food and Drug Administration who is now advising the company.

Southwest Airlines is pausing corporate hiring and promotions, suspending most of its summer internships and going without some employee team-building events that date back to the 1980s in order to cut costs and improve margins, CEO Bob Jordan told staff.

“Every single dollar matters as we continue to fight to return to excellent financial performance,” Jordan said in the note Monday, which was seen by CNBC.

He said the company will delay other activities “when it makes sense.”

A Southwest spokeswoman confirmed the changes.

“We’ll continue to evaluate hiring needs on an ongoing basis to determine when it makes sense for the business to resume hiring,” she said in an email.

As part of the cost cuts, Southwest is pausing its employee “rallies,” a company team-building tradition that dates back to 1985 in which staff hear from the airline’s leaders about the year’s goals and are treated to food and entertainment.

Southwest spent months last year under pressure from activist Elliott Investment Management, which called for a CEO change at the carrier. The two sides settled in October with Elliott winning five Southwest board seats, short of control, and Jordan remaining in the top job.

“We made a lot of progress in 2024, and we have a lot of tangible momentum … but we’re still far from our goal of returning to industry-leading profit margins,” Jordan wrote. “A key risk in 2025 is acting as if the urgency has passed and therefore not sustaining the focus and energy from 2024.”

The airline last year charted out a plan to increase profits that includes ditching its more than 50-year-old open seating model in favor of assigned seats and creating a section with extra legroom, flying overnight flights, and more aggressively cutting back unprofitable routes.

In September, the company slashed its flights from Atlanta, eliminating jobs, though staff were able to apply to work out of other bases.

Southwest is scheduled to report fourth-quarter results on Jan. 30. The carrier’s shares are up 14% over the past 12 months, while United’s are up more than 160% and shares in Delta Air Lines and American Airlines have gained about 70% and 33%, respectively.

Boeing handed over 348 airplanes in 2024, about a third fewer than it did a year earlier as the aerospace giant struggled with a crisis after a midair door panel blowout a year ago and a machinist strike in the fall that halted production.

The tally widened the delivery gap with Boeing’s chief rival, Airbus, which gave 766 jetliners to customers last year, the most since 2019, though both companies are facing supply chain strains that have slowed production and fulfillment of their otherwise robust backlogs.

In December, Boeing delivered 30 airplanes as it restarted production of its bestselling 737 Max planes after the nearly eight-week machinist strike ended the month before. Deliveries are key for manufacturers because it is when customers pay the bulk of an airplane’s price.

A shortage of aircraft from suppliers has driven up lease rates, with rentals expected to hit records this year, aviation data firm IBA said in a report this month.

Boeing logged 142 gross orders in December for new planes, including 100 737 Maxes for Turkey’s Pegasus Airlines and 30 787s for flydubai, whose intention to purchase was first unveiled at the Dubai Air Show in late 2023. Boeing also took more than 130 orders off its books for India’s now-defunct carrier Jet Airways.

Boeing’s gross orders for the year stood at 569, while net orders were 377 airplanes — 317 including accounting adjustments. Airbus, which released its December and full-year tally last week, said it logged 878 gross orders last year and 826 net orders.

Boeing is scheduled to report fourth-quarter and full-year results before the market opens on Jan. 28, when CEO Kelly Ortberg and other Boeing leaders will face investor questions about their plans to ramp up production and restore the aerospace giant’s profitability.

Rashida Jones, the president of MSNBC, announced Tuesday that she is stepping down after four years of steering the cable news network.

Jones, who made history as the first Black executive to lead a major U.S. television news network, made the announcement to top MSNBC anchors, leaders and network staff on Tuesday morning. (MSNBC and NBC News are both units of NBCUniversal.)

Rebecca Kutler, the network’s senior vice president of content strategy, was named interim MSNBC president. Jones, who recruited Kutler to the network in 2022, plans to stay on in an advisory role until March.

Rebecca Kutler will be interim president of the network.MSNBC

“I came to this decision over the holidays while reflecting on our remarkable journey and the many successes we’ve achieved together as a team. This has been the most rewarding chapter of my professional career and I am immensely proud of what we have accomplished, which has been made possible only by you,” Jones said in a memo to staff.

The announcement comes nearly two months after Comcast announced a plan to spin off most of its cable TV networks into a separate publicly traded company, currently known as SpinCo. The new company will include MSNBC, CNBC, the USA Network, Oxygen, E!, SYFY and the Golf Channel.

Jones took charge of MSNBC in February 2021 after the inauguration of President Joe Biden and the Jan. 6 riots at the U.S. Capitol. She drove MSNBC to ratings triumphs on major political nights.

She retained and signed new long-term deals with the network’s top talent, including Rachel Maddow. She also created a live event series; relaunched a new mobile app and premium subscription series; and made investments in other network digital offerings.

MSNBC has seen a post-election ratings dip. The network still ended last year as the No. 2 network across cable, with 807,000 average viewers daily and 1.3 million viewers in the prime-time hours.

Rashida Jones.MSNBC

The cable television business writ large is at a crossroads as consumers move toward streaming alternatives such as Netflix and Amazon Prime Video. In this business environment, some cable channels remain profitable with healthy cash flows, but other brands have rapidly declined.

In a memo to staff, Mark Lazarus, the incoming chief executive of SpinCo, praised Jones for her years helming MSNBC.

“Rashida has expertly navigated MSNBC through a years-long, unrelenting and unprecedented news cycle, all while driving the network to record viewership and making investments in nonlinear businesses. MSNBC is well-positioned for the future,” Lazarus said in a memo to staff.

Lazarus told staff members on a network call that MSNBC will retain its name after the spin-off transaction is complete.

Jones previously served as senior vice president of NBC News and MSNBC, overseeing and leading the production of cross-network special events, including election night coverage and presidential debates.

Kutler came to MSNBC from CNN, where she spent two decades, most recently as a senior vice president.

Harris Blitzer Sports & Entertainment announced on Monday a joint venture with Comcast Spectacor to build a new arena in South Philadelphia for the NBA’s 76ers and the NHL’s Flyers.

The deal represents a reversal from previous plans to build an arena in the Center City district of Philadelphia.

Harris Blitzer and Comcast Spectacor have entered into a binding agreement for a 50-50 stake in the project at South Philadelphia’s Sports Complex, which is slated to open in 2031. It will include the revitalization of Market East in Center City, the original proposed location for an arena. In December, the Philadelphia 76ers received approval to build a $1.3 billion arena downtown after more than two years of contentious negotiations.

The deal announced Monday will give Comcast a minority stake in the 76ers and naming rights to the arena. The Philadelphia-based company will also join HBSE’s bid to bring a WNBA team to the Liberty City.

Comcast Spectacor is already majority owner of the Philadelphia Flyers.

“From the start, we envisioned a project that would be transformative for our city and deliver the type of experience our fans deserve,” said HBSE’s Josh Harris, David Blitzer and David Adelman in a statement. “By coming together with [Comcast CEO Brian Roberts] and Comcast, this partnership ensures Philadelphia will have two developments instead of one, creating more jobs and real, sustainable economic opportunity.”

In committing to both investments, the companies say they will create thousands of jobs and generate billions of dollars in economic activity for the region.

“This has the potential to benefit our city for generations to come,” said Philadelphia Mayor Cherelle Parker during a news conference Monday.

Disclosure: Comcast is the parent company of CNBC.